Question 1

What is the COD adoption rate in Panama?

Accepted Answer

Panama has approximately 35-45% of e-commerce running on cash-on-delivery. Panama uses USD natively and hosts the Colón Free Trade Zone — making it a strategic LATAM logistics hub. COD remains important for non-capital markets where card penetration is lower.

Question 2

What RTO rates should I expect in Panama?

Accepted Answer

Without confirmation infrastructure, RTO typically sits in the 20-30% band. With Fufills' hard-gated Spanish call-center confirmation and predictive carrier routing, we target 8-12%.

Question 3

Which cities does Fufills cover in Panama?

Accepted Answer

We deliver across Panama City, Colón, David, Santiago and surrounding metropolitan areas. Coverage scales as merchant volume justifies routing into smaller secondary cities.

Question 4

Which carriers do you use in Panama?

Accepted Answer

We run multi-carrier execution — meaning we select the best-performing carrier per zone from our integrated network in Panama, which includes Servientrega, Aeropost, DHL Panama. No fixed contract per country; performance routes orders.

Question 5

What currency do payouts arrive in?

Accepted Answer

Payouts can be issued in USD (US dollar (official)) or in USD, depending on your preference. 7-day settlement cycle after onboarding completes, with full reconciliation in your dashboard.

COD in Panama, run as one operation

Why COD matters in Panama

Cities served in Panama

Operator questions about Panama

Ready to launch COD in Panama?